Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
1-2 weeks for products in canada
3-4 weeks for products in afghanistan
you will not be paying for shipping from afghanistan, shipping will be charged from canada to your location
Where are your products manufactured?
Our rugs are sourced from afghanistan
We get our rugs from kabul and herat afghanistan
please contact us if you would like authentication or proof of origin for your product
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.